While many Americans are struggling to find their footing in these uncertain times, financial service firms are in a unique position. This is their time to put customer advocacy first when the need is the greatest. How? Those banks, credit card issuers, insurers, and wealth management firms that are doing this the best are achieving this through hyper-personalized digital financial experiences. Join guest speaker Forrester Principal Analyst Alyson Clarke in our upcoming VB Live event as she highlights key findings from her recent report on customer advocacy in the financial services sector. Then listen in on the discussion from our expert panel as they weigh the larger impact of customer advocacy, not only for FI clients in these unprecedented times, but for establishing FI competitive advantage in the future. Register here for free. Hope to see you there, The VB Live Team. |
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